Privacy Policy
At Vrindaa Creations, we care about your privacy and want you to have a smooth shopping experience. Here’s how we handle your personal information and our return and dispatch policies:
1. Information We Collect
We collect basic personal information to process your orders, such as:
- Personal Information: Name, email address, shipping address, and payment details.
- Non-Personal Information: Browsing data, IP address, and cookies to improve your shopping experience.
2. How We Use Your Information
Your information helps us to:
- Process and ship your orders.
- Send updates and promotions (if you’ve signed up).
- Improve our website and services.
3. Item Checks Before Dispatch
We ensure that all items are thoroughly checked for quality and accuracy before being dispatched. Each product is inspected for any defects, damages, or wrong items. We take every effort to ensure that you receive the best quality product.
4. Non-Refundable and Non-Returnable Items
Please note that all products purchased from Vrindaa Creations are non-refundable and non-returnable. We do not accept returns or exchanges unless the item is damaged or defective upon arrival. Please make sure to check the details before completing your purchase.
5. Cookies
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but it may affect your experience on the website.
6. Third-Party Sharing
We do not sell your information. However, we may share it with trusted partners (like payment processors and delivery companies) to help fulfill your order. These partners are required to keep your information secure.
7. Data Security
We take your privacy seriously and use encryption and other security measures to protect your personal data. However, please note that no system is 100% secure.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Unsubscribe from promotional emails at any time.
9. Children’s Privacy
We do not collect information from anyone under the age of 18. If we find out that we have, we will promptly remove it.
10. Changes to This Policy
We may update this Privacy Policy occasionally. All changes will be posted on this page.